1. CONTACT DETAILS
Full Name: Christina Tyfoudi, daughter of Georgios
Subject: Sole Proprietorship engaging in the following activities:
a) Manufacturing of jewellery products and parts thereof, gold and silver jewellery and parts thereof
b) Manufacturing of imitation jewellery and related products
c) Wholesale trade of jewellery products and parts thereof, gold and silver jewellery and parts thereof
d) Wholesale trade of cultured pearls, precious or semiprecious gemstones, including synthetic or reconstructed gemstones, worked but not set
e) Export of gold and silver jewellery
Address: Proeresiou 12 11636 Athens Greece
Tel: 215 5409731
Last Update: 16/10/2014
Access to aleema.gr is permitted during the operation thereof, yet, the Enterprise reserves the right to withdraw or cease the provision of services at any time without any prior notice. Under no circumstances is the Enterprise liable for any failure to access the service, whether in whole or in part, for any reason.
The Enterprise makes every reasonable effort to ensure that the content of aleema.gr includes complete, accurate, clear, valid, explanatory, up-to-date, true and no misleading information. In any case, however, the Enterprise assumes no responsibility for or does not warrant the safety and the content. Users of aleema.gr accept the potential failure to control the whole content and all services on the part of the Enterprise. In addition, the Enterprise does not warrant that the use of information, items or materials included in the content of aleema.gr by users shall not affect third-party rights.
The use of aleema.gr is made at the sole and exclusive responsibility of users and the content thereof does not constitute and may not, under any circumstances, be construed as advice or direct or indirect encouragement of users to perform any act or action. The assessment of the content is a responsibility of every user and users are responsible for the use of any part thereof.
Any aleema.gr users who are minors are not allowed to access any aleema.gr services that may be deemed to be inappropriate for minors and cannot be controlled by aleema.gr. The Enterprise shall not be held liable if any minor users willingly visit any pages with inappropriate/offensive/immoral content, which is impossible to control on a constant basis.
Users are exclusively responsible for the possession and maintenance of the telephone connections, hardware and equipment in general that is required for the use of the services of aleema.gr and are also responsible for bearing the cost of operation of the said equipment.
2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS - TRADE MARKS
Intellectual property is acquired without any formalities and without any no-contest clause. Aleema.gr and the content thereof, which includes all trade marks, distinctive features, patents, names, texts, images, graphics, designs, photographs, programmes, information material of any kind, data, software constitutes intellectual and industrial property of the Enterprise and is protected under the relevant provisions of the Greek, Community and international law.
Please note that pursuant to Law 2121/1993, as amended and currently in force, the International Berne Convention ratified by virtue of Law 100/1975 and the relevant provisions on the protection of online intellectual property, any form of copy, amendment, intervention, transfer, distribution, resale, lease, republication, reproduction, re-transmission in electronic or mechanical form, storage, printing, creation of derivative work, download by any person or misdirection of the public with regard to the actual owner of the content is expressly forbidden.
Third-party products, services, the name, trade marks or distinctive features displayed on aleema.gr constitute intellectual and industrial property of third parties and such parties bear the related liability.
The information submitted to the Enterprise through aleema.gr is considered non-confidential information and does not constitute property of the relevant user. The property of the Enterprise includes, when applicable, anything that is transferred or retransmitted or sent via aleema.gr. The Enterprise may collect limited information for its commercial activities.
3. LIABILITY OF ENTERPRISE
Given the globalised nature of the Internet and of the size thereof, any direct, indirect, consequential or incidental damages that arise from the access to aleema.gr by any user or from the use thereof, including negligence, do not result in liability of the Enterprise or of the associates or any of the agents thereof. Users are requested to use anti-virus software and malware protection.
The Enterprise does not bear any liability for damages or expenses that may arise with respect to the use of aleema.gr or the failure to use it by any person or with respect to failure to run, error, omission, interruption, defect, delayed operation or delayed transmission or failure of system line. If any damages or a virus infection occurs to the personal computer or to another electronic medium used by users to access/visit/use or download any material, data, text, images, video or sound of the content, the Enterprise shall bear no liability whatsoever.
The services made available through the website are provided to the users of the electronic store “as is”. The Enterprise does not warrant that the content of aleema.gr and the quality of the services provided meet the requirements and expectations of the users. The Enterprise does not bear any liability for any legal or civil or penal claims with respect to the operation or the use of aleema.gr or for any damage of any kind which was inflicted either by website visitors or by third parties.
The Enterprise does not bear any liability for or obligation to pay indemnification for any claim related to the content of aleema.gr or for any error, libel, defamation, abuse, offence, omission, lie, profanity, pornography, blasphemy, risk or inaccuracy in the content thereof.
4. MEMBER REGISTRATION/ACCOUNT
To register in the aleema.gr services, where applicable, users agree to: a) provide true, accurate, valid and complete information as to the details requested by aleema.gr in the relevant forms to gain access to the content/services thereof and b) keep and diligently update their registration details so that they are true, accurate, valid, updated and complete. As soon as users complete the registration procedure established by aleema.gr, they shall receive a confirmation with the username and password determined by them. Users remain exclusively responsible for all acts performed under the personal password, the username and their user account in general and are exclusively responsible for the proper use of their account, while the Enterprise is not liable for any damage that may arise from the failure of the users to respect and abide by these terms and conditions. Users agree to promptly notify the Enterprise of any non-authorised use of their account and for any committed and/or potential breach of security.
5. MEMBER CODE OF CONDUCT
The use of the aleema.gr services presupposes the adherence to the following rules of conduct by users:
i. Users are exclusively responsible for any and the entire content they post, publish, send, transfer or otherwise make available through the services of aleema.gr. It is impossible for the Enterprise to control the entire content posted by its users on the aleema.gr services as a result of its size and therefore, the Enterprise does not warrant the accuracy, integrity, lawfulness or quality of such content.
iii. Users accept and acknowledge that they must assess and be liable for any risk that may be posed by the use of any content, including any decision they make to rely on the accuracy, completeness and/or usefulness of any content. In particular, users accept and acknowledge that they may not rely on the content of the information posted on aleema.gr.
iv. Users are required to strictly abide by the applicable laws on the communication of data from Greece and Europe to third countries.
v. Users accept and acknowledge that by using the alema.gr services, they may be exposed to content that is offensive, immoral or illegal. Under no circumstances may aleema.gr be held liable for any errors or omissions included in any of the content or for any loss or damage that may arise from the use of any content posted, sent, transmitted or otherwise made available in the aleema.gr services by users. If aleema.gr is notified that any content inflicts damage on third parties, aleema.gr reserves the right to immediately delete such content and also remove the account of the user that breaches the terms and conditions hereof.
vii. During the use of the aleema.gr services, it is prohibited to:
Post, publish, send, transfer or use any other method to establish content that is illegal, harmful, threatening, offensive, defamatory, profane, violent, spiteful, racist or otherwise objectionable, affects the personality and personal data of other persons, causes feelings of hatred and/or leads to the commitment of any other criminal offence, damages minors in any manner.
Post, publish, send, transfer or use any other method to install unsolicited or non-authorised advertisement or other content for the promotion of products, sending unwelcome and unsolicited emails and any other form of unwanted promotion of content. Breach, in any manner whatsoever, the privacy and the personal and social rights of other users (such as by collecting and/or storing the personal data of other users/members).
Make false statements as to the users’ identity or make misleading statements as to the relationship and/or cooperation of users with another natural or legal person and also to alter the identification details of users with a view to deceive as to the origin of the content transmitted through aleema.gr services.
Post, publish, send, transfer or use any other method to establish content that the person concerned is not entitled to distribute as per law or under a confidential relationship as well as to post, publish, send, transfer or use any other method to install software or content of any form (text, image, sound, video, animation) that infringes any intellectual and industrial property rights of any entity.
Post, publish, send, transfer or use any other method to install and/or promote and/or make available content that contains digital viruses or any other electronic code, files or programmes designed to interfere with, destroy or restrict the operation of any software or computer hardware or telecommunications network or hardware.
Interfere with or interrupt the services or the servers or the networks connected to the aleema.gr services or fail to comply with the conditions, procedures and rules of use of these networks. Violate any Greek, European, international law pertaining to and/or covering any aleema.gr service.
Aleema.gr users accept and acknowledge that they shall be solely liable to indemnify the Enterprise and its associates for any legal dispute that may arise between them and any third parties as a result of the content they post, publish or otherwise transfer through the aleema.gr services.
6. ADVERTISING INFORMATION MESSAGES - LICENSING FOR ADVERTISING PURPOSES
The Enterprise shall not be held liable for the communication of users with third service providers advertised on aleema.gr and for any commercial transaction that may result from their relationship. The Enterprise shall not be held liable for the personal data protection policy implemented by the persons advertised thereon in their transactions with the users of these services.
Users that wish to be advertised on aleema.gr should send a relevant application and obtain the express consent of the Enterprise in order to acquire all necessary information to that effect. It is forbidden to use the aleema.gr services with a view to solicit customers from aleema.gr users for the use of other services without the prior special consent of the Enterprise.
Users that make use of the aleema.gr services to post and/or publish information, data, texts, graphics, photographs, images, music files, videos and messages entitle the Enterprise, for as long as that content is part of the aleema.gr services, to use the space in which the content is posted for advertising purposes. In addition, users that post and/or publish information, data, texts, graphics, photographs, images, music files, videos and messages consents to the posting and/or display of advertisements by aleema.gr on the related pages/services.
7. APPLICABLE LAW AND OTHER CONDITIONS
These terms and conditions as well as any amendment thereto are governed by and construed in accordance with the Greek law. If any provision is deemed invalid or unenforceable, it shall cease to apply ipso jure without affecting the validity and effect of the remainder of the terms and conditions. The courts of Athens shall be competent for the resolution of any dispute that may arise from the use of aleema.gr.
1. ORDER AND PAYMENT METHOD
You can make your purchases online in the following ways:
i. By creating an account so that you do not need to fill out your details each time you purchase from aleema.gr.
ii. By filing out the details required for the payment and the shipment of your order without creating an account.
By completing your order, you are required to proceed to payment. You will receive an automated email within a short period of time in the email address you have provided which shall describe in detail the number of your order and the payment method. The contact details, the shipment details, the products and the descriptions thereof, the items and the total charge shall also be indicated.
The payment of your order shall be made through cash on delivery.
Products are shipped via courier and you shall pay the purchase price and the shipping costs upon delivery (information on charges is provided in the respective paragraph).
2. TRANSPORTATION AND DELIVERY
Method of shipment
The shipment of the products is exclusively handled by ELTA Courier SA and they are shipped to the address indicated by customers.
Product shipment to a post office box is also available.
Delivery takes place from Monday until Friday from 10:00 to 16:00. Delivery on Saturday takes place in selected points only.
The delivery of the available products within Attica takes place the following business day after the placement of the order.
In the remainder of Greece, the delivery of the available products takes place within 1-3 business days.
The Enterprise undertakes to replace any product that is not delivered in impeccable condition.
In the event of any delayed order, we will inform you via email.
The Enterprise makes every reasonable effort to ensure the safety of the users’ personal data by adhering to strict safety measures. However, users are hereby notified that sending confidential information via email is not the safest way, since it involves the risk of such information being read by non-authorised third parties.
The Enterprise manages the personal data of its users in accordance with the Greek, Community and international legislation pertaining to the protection of the individual from processing personal data. These terms may be amended, therefore, website users are kindly requested to review them at regular intervals.
If users/visitors wish to order and purchase any product, the voluntary registration of personal details and only of the details required for the safe execution of order (full name, address, email, telephone, credit card details if the credit card payment option is selected, etc.) is necessary for the support, promotion and execution of their orders and for ensuring that they can be contacted.
The personal details registered are kept by the Processing Manager “CHRISTINA G. TYFOUDI”, [address], [email], [telephone] exclusively and solely for reasons related to your transactions with us, the execution of your orders, the improvement of the services provided and to ensure the smooth operation of the relevant service and they are not transferred or disclosed to third parties, save for the cases provided for by law.
2. RIGHTS OF USERS
Users that have disclosed their personal details to the Enterprise enjoy the following rights:
Right to access the data that are related to them and are in the possession of the Enterprise. Right to be informed of: a) all personal data related to them and the origin thereof, b) the purpose of processing, the receiving parties or the receiving party categories, c) the development of processing in the period since the last update, d) the logic of automated processing, e) the correction, deletion or blocking, where applicable, of data whose processing does not comply with the provisions of Law 2472/1997. Right to object to the processing of data related to them. Right to provisional court protection. The consent of participants to the collection and processing of their personal, non-sensitive data may be withdrawn at any time without any retrospective effect. The Enterprise abides by all obligations that arise from Law 2472/1997.
The right to object is exercised and addressed to the Processing Manager in writing and must include a request for a specific action, such as correction, temporary non-use, blocking, non-transfer or deletion of personal data. To exercise such right, users may send an email to the email address: firstname.lastname@example.org.
If users voluntarily disclose their personal data directly to third parties through the website, it is up to them to review, if they so wish, the terms and conditions that pertain to the protection of their personal data. By disclosing personal data to third parties, even through the website, users accept that the Enterprise is not liable for any use thereof by third parties. In the event of disclosure of the personal data of a user by a third user through the website without the prior consent of the former, the Enterprise shall bear no liability whatsoever, since it is not able to know the identity of the disclosing user by way of the current technological means. Website users warrant that the personal data submitted to the Enterprise are authentic, true and accurate and that they are entitled to submit them.
The Enterprise entitles users to delete, correct and/or update their personal data and/or deactivate their registration at any time by merely visiting the relevant website service.
3. DISSEMINATION AND DISCLOSURE OF PERSONAL DATA
The Enterprise undertakes not to sell, lease or publish and/or disclose the personal data of the website users to any third parties in any manner. The Enterprise may disclose personal data of its users to third legal and/or natural persons if and only if (not all terms shall apply simultaneously):
• It has obtained the express consent of the users to the disclosure of personal data.
• The disclosure of personal data to legal and/or natural persons collaborating with the Enterprise is necessary to satisfy the users’ wishes and/or execute their orders. The legal and natural persons collaborating with the Enterprise shall be entitled to process the personal data registered by the website users insofar as it is absolutely necessary to support the Enterprise.
• This is required for compliance with the relevant legal provisions and provided that such data are disclosed to the competent authorities only.
4. IP ADDRESSES
The IP address through which the user PC has access to the Internet and subsequently, to the website is kept for technical reasons and is used exclusively and solely for the collection of statistical data.
Cookies are small files that are sent to users when they visit a website through a personal computer, mobile or other electronic device and recognise such device in future visits. These files have various functions. They remember, among others, the user preferences and choices, help with the improvement of the services provided and the website content and enable the adaptation of the advertisements and offers displayed online to each user. Cookies can be divided into four categories, each one of which is briefly described below:
Absolutely necessary cookies
These files are necessary for the website to provide such services requested by users as to remember the products added to the cart.
These cookies collect anonymous information related to the manner each user uses the website. These data are collected together with the data of other users and help with the improvement of the operation of the website. For example, this cookie category helps us understand the manner in which customers track down, browse and use our website and indicate points where there is room for improvement, such as browsing, sale experience and advertising campaigns. The information collected by these cookies do not include personal data that allow user identification.
These cookies remember such user choices as language or such search parameters as product size, colour or line. This information enables users to enjoy an experience that is more tailored to their choices during their visit and helps us make their visits more pleasant. This information is collected together with data of other users and is stored on an anonymous base with a view to help improve the operation of the website.
Targeting & Advertising Cookies
These cookies collect information pertaining to the browsing habits with a view to create advertisements related to user interests. They remember the pages visited by users and the information shared with third persons, such as advertisements.
Users can change the browser settings to prevent the cookies from being stored on their personal computers without their express consent. The “Help” option of the browser usually provides details as to the cookie settings.
5. REPUDIATION - RETURN POLICY
Pursuant to Article 534 ff., the Enterprise, being the vendor, is liable for the true defects and the absence of any agreed features of the products sold. In particular, it is liable if a product does not correspond to the description put together by the Enterprise, if the product is unfit for the purpose of the specific agreement or for the use for which same-category items are normally intended or if the product is not of the quality that is reasonably expected or does not perform as it is reasonably expected of same-category products. In such cases, you are entitled to the following options: 1) To request, without bearing any costs, that the product be corrected or replaced with another product, unless such action is impossible or requires disproportionate expenses, 2) reduce the purchase price or 3) repudiate the agreement unless it is a non-essential defect.
You are also entitled to return the products you purchased from this electronic store at the expense of the Enterprise, provided that erroneous products (error in receiving the order, billing, shipment etc.) or low-quality products (destroyed during transportation, bad packaging etc.) have been sold due to fault of the Enterprise. In such cases, you are entitled either not to accept the product in the first place or request that it be returned.
Finally, you are entitled to repudiate the sale agreement you entered into, that is, to return the products you purchased and request a refund within 14 calendar days without any explanation. In such cases, the Enterprise shall bear the shipping costs.
You may repudiate the agreement you entered into by filling out the repudiation form found at the end of the homepage. You are kindly requested to send it via email at email@example.com.
The repudiation deadline shall expire 14 calendar days from the day after the date you or a third party other than the transporter and indicated by you acquired the physical possession of the products or, in the case of orders that include many separate items, the last item or, in the case of supply of a product consisting of many batches or many items, the last batch or the last item or finally, in the case of regular supply of products over a certain period of time, the first product thereof.
In order to be able to exercise the repudiation right, you should inform us of your decision to repudiate this agreement in a clear statement (e.g. letter sent by post, fax or via email). The contact details of our Enterprise are: Athens Greece, Street Proeresiou 12, Postcode 11636, Tel.: +30 215-5409731.
You may use the attached template of the repudiation form. You may also fill out and electronically submit the template of the repudiation form or any other clear statement through our website aleema.gr. If you select this option, we will email you a confirmation receipt of your repudiation without undue delay.
To adhere to the repudiation deadline, it suffices to send your statement on exercising your repudiation right prior to the expiry of the said deadline.
In any case, the products returned must be in the condition in which they were shipped by the Enterprise and delivered to you, complete and without any damages. Their packaging must be the packaging that normally accompanies the product in its impeccable condition (without removing any labels) including all shipment documents (e.g. invoice, receipt etc.).
Consequences of repudiation
If you repudiate this agreement, we will refund to you all sums that we have received from you, including delivery costs (save for additional costs incurred as a result of you choosing a delivery method other than the cheapest standard method we offer), without undue delay and within 14 calendar days from the date of notification of your decision to repudiate this agreement. We shall refund the sums using the same method of payment that you used for the initial transaction, unless you have expressly agreed a different method.
Please note that if you repudiate this agreement, you should return the products to ELTA Courier SA without undue delay and within 14 calendar days from the date of notifying the Enterprise of your decision to repudiate this agreement by bearing the direct cost of returning the products. You are also responsible for any decrease in the value of the returned products that resulted from handling the products in a manner other than the one required to ascertain the nature, the features and the operation of the products.
Repudiation Form Template
(Please fill out and return this form only if you wish to repudiate the agreement)
- To [company/enterprise name, geographical address and fax and email address]:
- I/We would hereby like to inform (*) you that I/we repudiate (*) of the agreement (*)
on the sale of the following products (*)/provision of the following service (*)
- ordered on (*)/delivered on (*)
- Name of customer(s)
- Address of customer(s)
- Signature of customer(s) (only if this form is printed out)
(*) Delete option as applicable.